Roles

Roles identify various people who may be assigned a task to be the recipient of an email or an alert during a workflow.

Prerequisites 

Rules and Guidelines

  • Roles are defined by using one of three methods, Fixed, Lookup or Conditional.
  • When selecting a Manager, Position or Role, this may result in several recipients being selected during the workflow, e.g. if several employees are attached to one Position ID or an employee reports to several managers.

Field Information